Welcome to Your Phone Skills Booster Pack!
VIDEO: New Patient Phone Conversation
COMPASS POINTS: New Patient Phone Conversation Checklist and Language Guide
DOWNLOAD: New Patient Intake Form
VIDEO: CANCELLATIONS: How to React When Patients Call to Cancel
COMPASS POINTS: CANCELLATIONS: How to React When Patents Call to Cancel
VIDEO: TRIAGING EMERGENCIES: How to React When Patients Call in Discomfort
COMPASS POINTS: TRIAGING EMERGENCIES: How to React When Patients Call in Discomfort
EMERGENCY PATIENT TRIAGE FORM: Download and keep this form near the phone
Congratulations!
